Have you ever thought as to why are franchises successful? How often do you get frustrated with customer service? Is.
As the Senior Director Operations at Denny's Canada, I guide, support, and develop franchisees and operators to maximize their sales and performance while adhering to the brand expectations and franchise agreement. With over 30 years of experience in leading and growing various sectors of the restaurant business, I have a proven track record of delivering operational excellence, financial analysis, coaching, and market analysis.